Terms of Service

These terms govern your use of the FixMate NZ website and services. By accessing or using our services, you agree to be bound by these terms.

1. Scope of Services

Since we provide home repair and maintenance services, we make every effort to ensure that our technicians are licensed and insured. However, all projects are subject to local New Zealand laws and regulations.

2. Bookings and Payments

Bookings are subject to availability. FixMate reserves the right to cancel or reschedule bookings in certain situations, such as emergencies or property access issues. Once a service is booked, a deposit may be required before the work begins.

3. Responsibility of the User

You are responsible for providing accurate information about the repairs needed and for ensuring that our technicians have safe access to your property. Any changes to the repair scope should be communicated as soon as possible.

4. Liability

To the extent permitted by New Zealand law, FixMate is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services, except for cases of gross negligence or intentional misconduct.

5. Modifications

We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the updated terms.